Privacy Policy

Last updated: September 19, 2026

Play Face to Face ("we", "our", or "us") is operated by KodingStudioSG, based in Singapore. We respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains how information is collected, used, and shared when you use https://www.playfacetoface.com (the "Website").

Information We Collect

Information you provide

You may contact us via email. When you do, we collect:

  • Your email address
  • The contents of your message

Optional Mahjong Classroom tutor accounts

Students can join Mahjong Classroom lessons without creating an account. Tutors may optionally create a passwordless tutor account so they can keep lesson history and saved teaching positions between sessions.

For tutor accounts, we may store:

  • The tutor's email address
  • Lesson metadata such as Mahjong variant, timestamps, duration, status, and student count
  • Teaching scenarios or table positions the tutor explicitly saves

Tutor sign-in uses one-time email links. Raw sign-in tokens are not stored in the database; a cryptographic hash is stored and the link becomes invalid after 20 minutes or after it is used.

Automatically collected information

When you visit our Website, certain information may be collected automatically:

  • IP address
  • Device and browser type
  • Pages visited and interactions
  • Approximate location (city/region level)

This data is collected via Google Analytics (GA4) and similar analytics tools to help us understand how the site is used and improve performance.

AI assistant and third-party connector use

If you intentionally use Play Face to Face through a supported third-party AI assistant or connector, that service may send us the game you request, player count, supported public game options, general recommendation preferences such as desired duration or complexity, an opaque retry identifier, and a room identifier when checking room status.

We may return public game information, supported rule options, recommendation results, and the information needed to create or join an ephemeral multiplayer room, such as a room identifier, guest join link, short-lived host link, room expiry time, and public joined-player count.

These integrations are not given private cards or tiles, concealed game state, player account credentials, player email addresses, raw player identifiers, or video and audio content. We may record the originating integration (for example, Muse or ChatGPT) and privacy-safe room lifecycle events to understand whether the integration is working.

The third-party assistant handles information you provide to it under its own privacy policy and terms. You do not need a Play Face to Face account to join a game created through a supported connector.

Cookies and Advertising

We use cookies and similar technologies to:

  • Measure traffic and usage patterns
  • Serve and measure advertisements via Google AdSense

Google AdSense may use cookies, including the DoubleClick cookie, to show ads based on your visits to this and other websites.

You can learn more about how Google uses data here:

https://policies.google.com/technologies/ads

Video and Audio Communication (WebRTC)

The App offers live video and audio chat between players using WebRTC technology.

  • Video and audio streams are transmitted peer-to-peer between players whenever possible.
  • When direct connection is not possible due to network restrictions, streams may be temporarily relayed through servers hosted on DigitalOcean solely to establish connectivity.
  • We do not record, store, analyze, or retain any audio or video data.
  • No facial recognition or biometric analysis is performed.

Third-Party Services

We use trusted third-party services to operate Website:

  • Google Analytics (analytics)
  • Google AdSense (advertising)
  • Cloudflare (security and performance)
  • Simple Analytics (traffic insights)
  • DigitalOcean (infrastructure)
  • Resend (transactional tutor sign-in email, when configured)
  • Supported AI assistant platforms, such as Muse or ChatGPT, when you intentionally use a Play Face to Face connector through that service

These services may process limited technical data as part of providing their services.

Data Retention

We retain personal data only for as long as necessary to:

  • Respond to inquiries
  • Provide optional tutor accounts, lesson history, and saved teaching positions
  • Comply with legal obligations
  • Improve site performance

Tutor account data is retained while the account remains active. Tutors can delete their account from the Mahjong Classroom dashboard; this deletes the tutor account, durable lesson history, saved teaching positions, and outstanding sign-in links. Short-lived live-classroom recovery snapshots are separate operational data and normally expire automatically.

We do not sell or rent your personal information.

Your Rights

Depending on your location, you may have rights to:

  • Access your data
  • Request correction or deletion
  • Object to certain processing

To exercise these rights, contact us at:

[email protected]

Contact

If you have any questions about this Privacy Policy, please contact:

📧 [email protected]